NBAD

National Bank Of Abu Dhabi NBAD :-

National Bank of Abu Dhabi (NBAD), now merged with First Abu Dhabi Bank (FAB), has been a prominent name in the UAE’s banking sector. With a legacy dating back to 1968, NBAD played a significant role in shaping the UAE’s financial landscape before its merger in 2017. Even though the NBAD brand was phased out and integrated into FAB, many of the key banking services, features, and products are still offered under the FAB umbrella.

This guide provides an in-depth look at NBAD Bank UAE, covering its essential services, such as the NBAD Payment Prepaid Card, balance inquiries, salary checking procedures, and online banking. It also includes practical tips on how customers can effectively navigate the banking platform to make the most of their financial services.

Overview of NBAD Bank UAE:-

NBAD was one of the largest and most reputable financial institutions in the UAE before it merged with First Gulf Bank (FGB) to create First Abu Dhabi Bank (FAB). As one of the largest banks in the UAE, NBAD provided a wide range of services, including:

  • Personal Banking: Current and savings accounts, personal loans, credit cards, and home loans.
  • Business Banking: Services catering to small businesses, SMEs, and corporate banking needs.
  • Wealth Management: Investment services, retirement planning, and asset management.
  • Digital Banking: Online and mobile banking solutions for convenient access to banking services.
  • Islamic Banking: Sharia-compliant products and services.

Although the NBAD name no longer exists, the services and solutions offered by FAB continue to uphold the standards and legacy set by NBAD, making it one of the most trusted financial institutions in the UAE.

Payment Prepaid Card PPC NBAD :-

One of the standout products that NBAD introduced was the NBAD Payment Prepaid Card, a convenient and secure method for managing funds. Even under FAB, the prepaid card remains a useful tool for customers. Here’s a detailed overview of its features:

Features of the NBAD Payment Prepaid Card:

  • Prepaid and Reloadable: The card is preloaded with an amount and can be reloaded as needed. It is not linked to a traditional bank account, making it an excellent option for budgeting.
  • Global Acceptance: The prepaid card can be used for online and in-store purchases at millions of merchants worldwide that accept Visa or MasterCard.
  • ATM Withdrawals: Customers can use the card to withdraw cash from ATMs that support Visa or MasterCard.
  • Contactless Payments: The card supports contactless payment technology for faster transactions.
  • Multiple Currencies: If issued in multi-currency formats, customers can store funds in different currencies.

Benefits of the NBAD Payment Prepaid Card:

 

  • Security: As a prepaid card, it reduces the risk of fraud linked to debit or credit card theft, as funds are only available up to the preloaded amount.
  • Control and Budgeting: Helps users manage their spending and limit overspending by loading a fixed amount onto the card.
  • No Bank Account Required: Ideal for those who do not want a full bank account but need a secure method to manage funds.
  • Gift and Travel Use: Perfect for gifting purposes or for those who travel frequently.

How to Use the NBAD Payment Prepaid Card:

  • For Purchases: Simply swipe the card at any merchant that accepts Visa or MasterCard. Ensure the available balance is sufficient for the purchase.
  • For ATM Withdrawals: Insert the card into any supported ATM and use your PIN to withdraw cash. Be mindful of withdrawal fees, especially when using international ATMs.
  • Reloading: Reload the card by visiting any FAB branch, using online banking, or reloading at supported locations.

NBAD Balance Inquiry :-

NBAD offered several methods to check account balances, and these options have seamlessly transitioned into the FAB banking platform.

a) Checking Balance Using the FAB Banking App

  1. Download the FAB Mobile App: If you haven’t already, download the FAB banking app from the Apple App Store or Google Play Store.
  2. Login: Use your username and password to log in to the app.
  3. View Account Balance: Once logged in, your primary account’s balance will be displayed on the app’s dashboard. You can also click on specific accounts (if you have more than one) to view detailed balances.
  4. Transaction History: Scroll down or navigate to the Transaction History section for further insights into recent transactions.

b) Checking Balance Using Online Banking

  1. Visit the FAB Online Banking Portal: Go to the official FAB website and click on the Online Banking Login button.
  2. Login: Enter your username and password, followed by the security PIN sent to your registered mobile number (2FA).
  3. Account Overview: Once logged in, you will see a summary of all your accounts. Click on the desired account to view detailed balance information and transaction history.
  4. Download Statements: You can also download monthly or custom date-range statements for detailed account analysis.

c) Checking Balance via ATM

  1. Insert Your Card: Visit any FAB or affiliated ATM and insert your ATM or Debit card.
  2. Enter PIN: Provide your PIN when prompted.
  3. Check Balance: Select the Check Balance option from the ATM menu. Your available balance will be displayed on the screen.

d) Checking Balance via SMS Banking

  1. Activate SMS Banking: Ensure SMS Banking is activated by calling FAB customer support or visiting a branch.
  2. Send SMS: To check your balance, simply send an SMS with the text BAL to the designated short code (which is provided upon registration).
  3. Receive SMS: You will receive an SMS with your account balance details.

NBAD Salary Checking:-

For employees who have their salaries paid into NBAD (now FAB) accounts, checking salary deposits is straightforward.

  1. a) Salary Deposits via Online Banking
  • Login to Online Banking: After logging into FAB’s online banking, go to the Transaction History section.
  • View Salary: Your salary deposit will typically appear as a transaction labeled by your employer’s name or payroll ID. You can check the date and amount of the salary deposit.
  1. b) Salary Notifications via SMS
  1. SMS Alerts: FAB offers salary alerts to notify you when your salary is credited to your account. Make sure you’re enrolled in FAB’s SMS alert service.
  2. Verification Code: If needed, use the SMS verification code to confirm any salary-related transactions. This code is sent to your mobile for security purposes, ensuring that all salary transfers are verified.
  1. c) In-Branch Salary Inquiry
  • Visit a Branch: If you prefer in-person assistance, you can visit any FAB branch and request to verify your salary deposit.

NBAD Online Banking Platform: Features and How to Use It

NBAD’s Online Banking, now part of FAB, continues to provide robust digital services for customers. Here’s an overview of its key features and how you can use them effectively:

Key Features of FAB Online Banking:

  1. Account Management: View your account balances, transactions, and financial summary in real-time. You can also download account statements.
  2. Fund Transfers: Easily transfer funds to FAB accounts or other UAE banks. You can also set up standing instructions for recurring transfers.
  3. Bill Payments: Pay utility bills, credit card payments, and other services directly through the online platform.
  4. Investment Services: Track investments, check the status of mutual funds, and explore available financial products.
  5. Loan Management: View your existing loans, make payments, or apply for new loans directly from the online platform.

How to Use FAB’s Online Banking:

  1. Login: Enter your username and password, then verify your identity using a One-Time Password (OTP) sent to your registered phone.
  2. Explore Dashboard: Once logged in, the homepage will display your account overview. Use the sidebar to navigate to various services like payments, transfers, or loan applications.
  3. Security: Always ensure your security PIN and 2FA authentication are enabled for safe transactions.
  4. Customer Support: Use the live chat or contact options within the platform if you need assistance with any of the features.

Customer Support and Care:-

For additional assistance or to resolve any issues, FAB provides comprehensive customer support:

  • Phone Support: Call FAB’s helpline for any queries related to your account or services.
  • Email Support: Send an email to the customer service department for assistance.
  • Live Chat: Use the live chat feature on the FAB website for real-time support.
  • Branch Visits: Visit any FAB branch for in-person support and inquiries.

Conclusion:-

While NBAD is no longer an independent entity, its legacy